How do we report multiple TA contacts with the same person or agency?

In q.19, report each separate request for TA as one consultation.  For example: if a point of contact reaches out to you regarding one topic for which a few e-mails are exchanged, and then a new email thread is started regarding a separate topic for which a few e-mails are exchanged, report these as 2 separate consultations.  Do not report each individual email in a thread as a separate request unless the request or topic area is new.