Do we report all of our agency’s hotline calls?
OVW asks that you only report grant-funded activities.
• If grant-funded staff are answering the hotline, or supervising volunteers who answer the hotline, you would report all hotline calls handled by the grant-funded staff and/or the volunteers they supervise.
• If grant funds support a portion of the hotline budget, prorate your agency’s total hotline calls to reflect what portion or percent of hotline calls that grant funds support.
• If grant-funded staff are answering the hotline, or supervising volunteers who answer the hotline, you would report all hotline calls handled by the grant-funded staff and/or the volunteers they supervise.
• If grant funds support a portion of the hotline budget, prorate your agency’s total hotline calls to reflect what portion or percent of hotline calls that grant funds support.